Who to contact if I have a query?
TEL: 0115 9878345
What is my shipment number?
Contact the office and they will be able to help
TEL: 01159878345
What are the additional charges?
In relation to international shipments, most shipments are sent “DAP” meaning the customer/consignee is responsible for any customs duties and taxes when the parcel arrives.
We can arrange to send shipments “DDP” so any charges come back to you in the UK.
For further details please contact the office who will be happy to help
TEL: 01159878345
What information do I need to provide for personal international shipments?
We can create the shipping invoice for you; we will need the following information from you.
Description of goods, quantity of each item, and the value of each item.
We will also need the weight and dimensions of each parcel packed.
Are there any restricted items that I cannot send internationally?
We cannot send any liquid including nail varnish or food items. Hazardous material including lithium batteries.
For further details please contact the office who will be happy to help
TEL: 01159878345
What shipping services do you provide?
UK parcels and pallets
International courier
Sea Freight
Air Freight
Road groupage
What details do you need to get me a price?
Destination, parcel weight and dimensions, description of goods.